128 Self Service platform, introduced many features to internal HR, Business Processes, Via MAX Interactive Voice Response System, powered by Text To Speech Engines, many processes is automated to minimize the traffic, on admission, information centers, and internal HR officers.
About MAX IVR:
Corporate Voice Portal
- Custom Voice Portals for Corporate Customers.
- Auto Attendant.
- Virtual CallCenter.
- Corporate Info Line
- We can operate and host your virtual PABX/Operator, without the need for you to invest in any equipment.
- We can operate your information service, without the need for you to dedicate any member of your staff compliment.
- We can also issue reports on usage of service.
- language option to your information service
Voice Information on Demand
- Offer caller multiple menus
- Give out information related to schedules, results, weather, etc.
Self Help Applications
- Caller may obtain information.
- Caller may place a booking.
- Caller may top-up an account
- Caller may choose to forward his call.
Voice Messaging Services
- Ideal for group announcements
- Record your own personal/voice message
- Inform customers of your new telephone number/s
- Store Database
- Schedule out-dial calls
- Distribute announcements