Sounds of BUSINESS
MAX Contact Center, designed for Middle eastern demands, integrated with most popular ERP platforms, armed with powerful tools to increase sales productivity, enhance internal processes, maximize customer satisfaction, enhance customer loyalty, and guide informed decisions. .
Converged voice , Data, Unified Communications, in a single platform
Contact Center, Interaction management, Call distribution, and Recording, enhances internal operations, maximize productivity & customer loyalty
Self Service, IVR automation and circulation of information, powered by Text To Speech, Automatic Speech Recognition, and analytics technologies
Upgrades performance, removes wasted time, for dialing, and waiting called party status, automates broadcasting, and outbound campaigns.
Clear Information for better business
Immediate Corrective Actions, instant monitoring, reporting, and coaching your teams, daily activities will turn new opportunities
DLNA Wall Boards, Displays projects progress & performance Indicators, results highlighting & enable immediate corrective actions
Real time Analytics, gives instant analysis , simplifies follow up, immediate corrective actions, and evaluations. Works as backup, and data mine.
CRM for better Customer Understanding, Follow-up & Partnership
Sales Force Automation
Smarter Sales Guide to help you close more deals, save time, better collaboration, and adopt best practices Follow up opportunity stages, and sales lifecycle
Enables Suitable support organization , Handles skill sets, projects & workforce management , company data, better understanding of targets and priorities, and evaluations
Identify new markets to target with campaigns at various stages along the marketing funnel. Bring Inquiries from Web site or Social media as Leads, and run a targeted marketing campaign