Connected Business Solutions

Connected Business Solutions

About CUBEX

What is meant by Connected Business Solutions ?

CUBEX Contact Center is an integrated interactive multimedia communications, and Custom­
er Relationship Management applications, built toward customer experience delight&
loyalty, best team optimization, and forecasting future business, for customer oriented
organizations, to achieve quality service delivery, certified by CMMI institute.

CUBEX Connected Business includes solution for voice, video, SMS, email communications,
Call Center management for various verticals, like automotive, finance, health, and
disabilities, to contribute adding productive tool to their business, and contribute in their
upgrade.

CUBEX Business Automation, allows to select the right person to perform the task,
ultimately have the biggest impact on productivity. CUBEX includes examples to best
performance scenario, and guide to team synergy. CUBEX Business Automation Suite
mission is redefining daily (workload) to daily (opportunity) for information’s mining,
enhancements, business upgrades. A tight business process, leads organization towards
informed decisions.

Benefits of CUBEX

Customer Interactions

Call Center – Self Services – Auto Dialer

Performance Indicators

Monitoring – Wall Boards – Analytics

Customer Management

Sales Force Automation – Delighting Customers – Marketing Management