M A I N T E L E C O M

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CUBEX

CUBEX Business Automation

CUBEX CRM platform is built to enhance productivity, including direct improvements to whole business processes. Using CUBEX CRM, customers have success stories of:

– Calendars Management
– Sales& Marketing Automation, Surveys, email, and SMS Campaigns

– Help Desk Automation, ticketing System
– Mobile Workforce, Project Management Administration, Invoicing, Collection management KPI, Quality Management

Interactive Contact Center

✓ Scales with your business
✓ Take your business contact center anywhere
✓ Meet over video conferencing, it’s free
✓ Self-managed or hosted, the choice is yours
✓ Add live chat and social messaging to the mix

Enterprise Features

✓ Voice, video, chat
✓ Call Flow Designer
✓ WhatsApp, Facebook Integration
✓ Connect Remote Offices (Bridges)
✓ Skill-based Routing
✓ Inbuilt Failover, Standby License
✓ Start / Stop Call Recording Rights

Call Center Features

✓ AI Powered
✓ Call Queuing& Recording
✓ Collaboration& Team Meetings
✓ Switchboard, Wallboard
✓ Barge in / Listen in / Whisper
✓ Call Reports, SLA Alert
✓ CRM Integration

Products Category

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